🔒 Privacy Policy
Last updated: November 2025
At Get Recovered, your emotional well-being and your privacy are equally important.
Our goal is simple: support your recovery without collecting unnecessary personal information or compromising your trust.
This policy explains what we collect, how we use it, and how we protect your data as you rebuild resilience.
🧠 1. What We Do (and Don’t) Track
We help you understand your state of recovery, not your personal life.
When you use our assessments, journal, or recovery tools, we only track data required to guide your recovery experience.
We do not:
- Monitor your browsing or unrelated device activity
- Sell personal data
- Use your emotional entries or journal for advertising
- Access files or information without your explicit consent
We do:
- Process state assessments to tailor your recovery plan
- Store journal entries and progress metrics (only if you choose to save them)
- Keep essential account info for subscription and support
Everything else stays private and secure.
💾 2. Data We Collect
Depending on how you use the app, we may collect:
Free Users:
- Stress-level assessments (optional)
- Anonymous usage data (e.g., which tools were used)
- Technical info such as device type and app version
- Optional email if you create an account or sync progress
Premium Users:
- Saved journal entries and recovery logs
- Personalized plan data and usage history
- Account details (name, email, subscription ID)
- Payment references via a secure third-party processor
We collect only the information needed to deliver personalized recovery support.
🧰 3. How We Use Your Data
Your data is used exclusively to:
- Generate personalized recovery plans
- Recommend appropriate practices and exercises
- Track your recovery phases and progress
- Improve app performance and reliability
- Handle subscriptions and support requests
We may analyze anonymized, aggregated metrics to better understand recovery patterns — never tied to specific individuals.
🕵️♂️ 4. What We Don’t Do
We don’t run ads.
We don’t sell or rent your personal information.
We don’t share your recovery data with third parties.
We NEVER use emotional or mental-health information for profiling.
Your recovery is yours — not a commodity.
🌍 5. Cookies & Analytics
On the web version, we use minimal cookies only for:
- Secure login sessions
- Saving user preferences (theme, language, settings)
- Basic, anonymized usage analytics hosted internally
We do not use third-party trackers or behavior-based advertising cookies.
📤 6. Data Retention & Deletion
You remain in full control of your emotional data.
- Free user session data (like short-term assessments) is deleted automatically unless saved.
- Premium user data is deleted within 7 days of account cancellation.
- System backups containing anonymized fragments are purged within 30 days.
You may request full deletion at any time.
💳 7. Payments
Payments are processed securely through trusted providers such as Stripe or Paddle.
Get Recovered does not store card details — only non-sensitive transaction references.
All payment data is encrypted and compliant with PCI standards.
🛡️ 8. Security
We apply industry-standard security practices including:
- Encrypted connections (HTTPS)
- Encrypted storage for sensitive data
- Strict access controls limited to essential operational personnel
We also encourage strong passwords and the use of 2FA where supported.
✉️ 9. Contact
Questions regarding privacy or data protection?
📧 support@getrecovered.com
🗂️ Subject: “Privacy Inquiry – Get Recovered”
⚖️ 10. Legal Compliance
By using Get Recovered, you agree to this Privacy Policy.
We comply with global privacy standards including GDPR and CCPA.
Significant updates will be communicated through email or in-app notifications.
🧭 In Short
We support your recovery —
but we never track you.
Your emotional data belongs to you.
We safeguard it, respect it, and use it only to help you heal.
Get Recovered — safe, private, and built for your resilience.